The Transport General Authority (TGA) has announced that licensed companies in the parcel delivery sector delivered over 14 million shipments during Ramadan 1444 AH across the Kingdom, a 56% increase compared to the previous year.
Furthermore, the authority received more than 12,000 incoming calls and over 40,000 reports and complaints via the unified number and the authority’s website. The TGA collaborated with shipping companies to improve service levels, enforce the preservation of shipment contents, handle beneficiary reports within seven days, maintain shipment information confidentiality, and respond to beneficiary inquiries.
The TGA urges all licensed companies and carriers to comply with relevant regulations that ensure high-quality and safe transportation services. Interested parties can benefit from these services, and the TGA is open to receiving inquiries and suggestions via its unified number 19929 or by visiting the website tga.gov.sa.
Source: Saudi Press Agency